Business Consultant

Donna Cona · Ottawa, Ontario, Canada

Location

Ottawa

Job Type

Sub-contract

Posted

June 08, 2026

Job Description

Reference #: 8464
Location: Ottawa

Type: Sub-contract

This posting is for an incorporated contract engagement and is not an employment position.

Donna Cona Inc. is currently seeking a Business Consultant, for one of our key clients.

Candidate MUST have the following:
Minimum five (5) years of experience supporting business transformation, process improvement, operating model, governance, or organizational change initiatives;

Experience developing process maps, operating procedures, governance documentation, or implementation materials;

Experience supporting workshops and stakeholder engagement activities;

Prior consulting experience as part of overall career experience; and

Strong written communication and documentation skills.
Preferred Qualifications:
Experience within contact centre, service desk, workload/workforce management, or customer support operations;

...

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