Business Relationship Manager

Position Summary

The Business Relationship Manager (BRM) acts as the primary relationship and demand-shaping connection point between Digital Technology and assigned business functions, including Property Management, Investments, Finance, ESG, and other functions as the portfolio evolves. This senior, trust‑based role focuses on understanding business priorities, shaping technology‑enabled opportunities, and ensuring demand is clear, sponsored, and ready before it enters formal portfolio governance. The BRM leads the Business Analysis discipline across Digital Technology as a practice lead, setting BA standards, growing capability, and coaching BAs and delivery leads on problem framing, discovery quality, requirements quality, and outcome definition. This is a BA‑intensive role, with roughly 35–40% of time spent on discovery support, problem framing, and shaping requirements. The BRM is equally fluent in business and technology conversations, with strong relationship‑bu...