Location
abu dhabi
Job Type
Full-time
Posted
May 29, 2026
Job Description
Furless Permanent is a leading provider of permanent hair removal solutions, committed to delivering exceptional customer service. We are establishing an in-house call center and looking for enthusiastic and motivated call center agents to join our growing team.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, bookings, and service requests.
- Interact over various communication mediums including phone, email, social media channels (Instagram, Facebook), and WhatsApp.
- Provide accurate information regarding services, promotions, and available appointments.
- Schedule and confirm client appointments efficiently to maximize branch availability.
- Follow up with clients to ensure satisfaction and handle any concerns or complaints professionally.
- Assist in resolving client issues and ensuring a smooth and pleasant customer experience.
- Keep detailed records o...