Location
cebu city
Job Type
Full-time
Posted
May 25, 2026
Job Description
Responsibilities
- Answer incoming customer calls and respond to inquiries.
- Provide information about products and services.
- Resolve customer complaints and issues effectively.
- Document all interactions in the CRM system.
- Ensure a high level of customer satisfaction.
- Work collaboratively with team members.
- Maintain knowledge of company policies and updates.
Qualifications
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficiency in English, excellent customer service, scheduling, problem-solving abilities, and familiarity with Salesforce and account management.
Responsibilities and Duties
- Handle customer inquiries, resolve issues, manage schedules, and maintain database records.