Call Center Agent

Pfleider-Ward Co. Ltd. · leyte, leyte, Philippines

Location
leyte
Job Type
Full-time
Posted
June 04, 2026

Job Description

Job Description

Employee Recognition and Rewards

Incentives

  • Make outbound calls and respond to client inquiries in a timely manner.
  • Provide accurate information regarding services.
  • Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
  • Document interactions and maintain accurate records in the database.
  • Collaborate with team members to meet service level agreements and company goals.
  • Meet required daily production quota

Requirements

  • Educational Qualifications: No educational attainment required
  • Experience Level: With or without experience
  • Skills and Competencies: Strong Work Ethic, English Language Proficiency, Team Player, Problem Solving, Organizational Skills.
  • Qualities and Traits: Excellent communication skills, patience, and a positive attitude towards customer servi...

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