Call Center Agent

• Handle inbound and outbound calls professionally and efficiently.
• Provide accurate information and assistance to customers regarding products and services.
• Manage customer complaints and queries with patience and empathy.
• Document customer interactions and feedback in the CRM system.
• Work collaboratively with team members to meet performance goals.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–1 years
• Skills and Competencies: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Qualities and Traits: Positive attitude and willingness to learn
• Working Conditions: Comfortable working in a fast-paced environment