Call Center Agent

Alorica · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
June 07, 2026

Job Description

Overview

On-site - Quezon City • No Experience Required • High/Senior High School • Full-time

Job Description

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints and issues effectively.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Follow company policies and procedures consistently.
  • Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
  • Experience Level: Previous experience in a call center or customer service role preferred.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Office environment, shift...

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