Location
cebu city
Job Type
Full-time
Posted
May 29, 2026
Job Description
Description
- Handle inbound and outbound calls in a professional manner.
- Resolve customer inquiries and provide accurate information.
- Maintain records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Meet and exceed performance targets and KPIs.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years
- Skills and Competencies: Excellent verbal and written communication skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Empathetic and customer-focused
- Working Conditions: Ability to work various shifts including evenings and weekends