Location
, pampanga, philippines
Job Type
Full-time
Posted
May 31, 2026
Job Description
Description
- Handle incoming calls and respond to customer inquiries with professionalism.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints effectively and efficiently, ensuring satisfaction.
- Log customer interactions and maintain detailed records in the system.
- Collaborate with team members to improve service quality and customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field is preferred.
- Experience Level: 0–2 years of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patience, empathy, and a positive attitude.
- Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment.
- Working Conditions: