Call Center Representative

Sagility Iloilo · quezon city, metro manila, Philippines

Location
quezon city
Job Type
Full-time
Posted
May 28, 2026

Job Description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee Recognition Program, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance, HMO

  • Handle inbound/outbound provider and/or member calls for voice support.
  • Handle fax/work inquiries/written correspondence for non-voice support.
  • Address all queries from providers and/or members (eligibility and benefits, claim status, authorization, contract status, etc.) supported by the business.
  • Understand account Business Strategy and managed care direction.
  • Utilize and be familiar with current system functions, applications and enhancements.
  • Maintains resource materials such as updated disks, paper reference.
  • Additional responsibilities include development and training of self and co-workers.
  • Suggest an...

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