Call Centre Advisor

Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience.


In the Call Centre Advisor role, you will be:

Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS

Booking, amending, and managing customer appointments efficiently

Making proactive outbound calls to optimise appointment schedules and promote relevant offers

Accurately updating customer records and interactions within the CRM system

Delivering a consistently professional, empathetic, and high-quality customer experience

To be successful in the Call Centre Advisor role you will need:

Previous experience in a customer service or call centre environment

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