Cash Application

Overview- The Cash Application Associate is responsible for accurately applying incoming payments to customer accounts, ensuring timely and precise reconciliation of financial transactions. This role supports the Accounts Receivable function by maintaining clean, uptodate customer ledgers and collaborating closely with internal teams to resolve discrepancies. Key Responsibilities Process and apply daily customer payments, including checks, ACH, wire transfers, and lockbox activity. Reconcile payment batches and ensure all remittance information is accurately recorded. Process high volume of credit card payments received from customers, including Xipay daily reconciliation and troubleshoot credit card settlement failures. Prepare and apply customers write offs and tax credits in coordination with Collection team Research and resolve unapplied or misapplied cash, short pays, and unidentified payments. Communicate with customers, sales teams, and internal departments to obtain missi...