Certified Medical Assistant - HEB Wellness Primary Care Clinic - Kyle

Responsibilities

Job Summary: As a Concierge, you'll serve a key role in delivering a unique patient experience. You'll make our guests feel as comfortable as possible while you administer general patient care and perform / assist in other medical procedures. You'll serve as a coordinator / liaison between patients, physicians, and other health care team members.

Key Responsibilities & Essential Functions:

• Customer Service:

Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible

Assists with check-in process; processes transactions required to begin / complete patient visits

Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / sc...