Location
caloocan
Job Type
Full-time
Posted
June 04, 2026
Job Description
Chat Agent | Tech Representative | Paid Training
Caldwell Communications Consultancy Philippines
On-site – Caloocan
No Exp Required
High/Senior High School
Full-time
Job Description
We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance.
Responsibilities
- Handle technical inquiries via phone, chat, or email
- Troubleshoot software, hardware, or connectivity issues
- Guide clients with step‑by‑step solutions
- Document issues and resolutions accurately
- Escalate unresolved issues to higher‑level technical support
- Meet service quality and productivity targets
Schedule & Training
- Shifts include nights, weekends, and holidays
- Paid technical training provided
Requirements
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