Chief Operating Officer for Calgary's Village Ice Cream

Join Village Ice Cream as the Chief Operating Officer, shaping operations for a beloved Calgary brand. Focus on quality management and community impact in this pivotal role.
As COO, you will be responsible for overseeing all aspects of daily operations, reporting directly to the Founder. Your management skills will empower the leadership team while ensuring operational performance across six locations. You will utilize financial insights to drive effective decisions and establish a culture of accountability and excellence.
Key Responsibilities:
• Lead the leadership team to achieve operational goals
• Drive consistency in service and product quality
• Evaluate and improve operational systems and processes
• Manage financial performance and strategic planning
• Facilitate ongoing improvement and team development
Requirements:
• 8-12 years of operations leadership experience
• Proven track record in multi-location management
• Strong analytical skills for...