Location
Reading
Job Type
Full-time
Posted
July 08, 2026
Job Description
Claims Contact Centre Agent
Salary: £24,500 per annum
Location: Reading
Working Hours: This is a full-time role (35 hours per week) with flexible shift patterns:
Early Shift: 8am - 4pm
Mid Shift: 10am - 6pm
Late Shift: 12pm - 8pm
Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team!
About the Role:
As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include:
Handling inbound and outbound calls related to claims.
Engaging and communicating with a diverse range of customers and staff.
Gathering information efficiently to assist in investigating claims.
Performing administrative tasks to support the claims process and payment.
What We're Looking For:
Excellent Customer Service Skills: Ability to empathise and engage wi...
Salary: £24,500 per annum
Location: Reading
Working Hours: This is a full-time role (35 hours per week) with flexible shift patterns:
Early Shift: 8am - 4pm
Mid Shift: 10am - 6pm
Late Shift: 12pm - 8pm
Are you a confident communicator with a passion for delivering exceptional customer service? Our client is seeking a dedicated Claims Contact Centre Agent to join their vibrant team!
About the Role:
As a Claims Contact Centre Agent, you'll be at the heart of our operations. Your primary responsibilities will include:
Handling inbound and outbound calls related to claims.
Engaging and communicating with a diverse range of customers and staff.
Gathering information efficiently to assist in investigating claims.
Performing administrative tasks to support the claims process and payment.
What We're Looking For:
Excellent Customer Service Skills: Ability to empathise and engage wi...