Claims Processing Associate (APOS)

Job Description . Process claim application and reply to emails . Checks for disbursement . Exception handling and refunds . Attend to escalated enquiries on claims . Collation of data / information / statistics for regular reporting . Provide administrative support . Undertake additional tasks as assigned. Requirements . Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operation functions.
. Proficient with computer use (i.e. Microsoft Word, Excel). . Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil) . Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service. . Good interpersonal and communicate skills (oral and written) . Must uphold strong code of work ethnics, in particular confidentiality of information . Detailed and meticulous . Able to work under pressure to meet deadlines. Work Location - Ang Mo Kio Monday to F...