Clerical Associate (SecurTek Tech Support)

Clerical Associate (SecurTek Tech Support)

Location: Yorkton, SK
Number of Positions: 2
Salary: $26.60 - $33.25/hr (Based on education and experience)
Type of Position: Casual Part-Time
Closing Date: 05/21/2026

JOB SUMMARY

Receives and resolves customer or dealer concerns regarding the operation of the alarm system by analyzing, diagnosing, and testing the alarm system using various applications. Escalating the issue when appropriate. Follows established procedures, industry best practices and manufacturer documentation in order to meet the needs of the customer or dealer as timely as possible. Follows internal processes and procedures to ensure excellent customer service. Assists with testing new services and equipment and may provide training as required.

TYPICAL DUTIES & RESPONSIBILITIES

• Responds to all incoming correspondence or calls rel...