Client Account Service Leader

Job Summary

The Client Account Service Leader is responsible for leading client servicing functions, managing strategic client relationships, and driving service excellence across key accounts. This role requires a highly experienced professional with strong leadership capabilities to guide a team, oversee complex accounts, and ensure the achievement of business and client objectives. The incumbent will play a pivotal role in shaping client strategies, enhancing service delivery, and contributing to organizational growth.

Key Responsibilities

Strategic Client Management

• Act as the senior point of contact for key and high‑value client accounts
• Develop and maintain strong, long‑term client partnerships at all organizational levels
• Provide strategic direction and insights to align services with clients’ business goals
• Lead regular business reviews and drive client satisfaction and retention initiatives
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