Client Development Manager (Media + CX)

Job Description

This role is suited to an experienced project manager and client lead with a strong grounding in media agency, combined with the ability to understand and navigate CX, data, and broader business development contexts. Success in the role requires structured thinking, confidence in managing complexity, and the ability to lead both clients and internal teams through change, innovation, and growth-focused initiatives. The role carries commercial responsibility, including identifying growth opportunities, supporting sales and key account planning, and contributing to revenue development through strong client relationships and integrated cross‑practice solutions.

Responsibilities

• Driving end-to-end client development initiatives across media, CX, and data-led capabilities.
• Working horizontally across dentsu practices to coordinate client-focused development activities, ensuring that planning, execution, and follow‑up are ali...