Client Experience Ambassador

Osler is currently recruiting a Client Experience Ambassador to join Osler’s Hospitality Services group. The Client Experience Ambassador will play a key role providing optimum reception and switchboard services to the Firm which requires providing clients and visitors with a point of contact when they telephone or visit the Firm. The successful candidate will have the ability to lead, motivate, and develop long term relationships with clients and staff.

Hours of Work: 10:00 AM - 6:00 PM and 11:30 AM to 7:30 PM; Monday to Friday

This job posting is for an existing vacancy.

Major Responsibilities

• Greet clients/visitors in person, ensuring they are treated in an efficient and expedient manner, informing appropriate person of visitor arrival, and ensuring client needs are met by answering questions and ensuring the provision of requested services (e.g. photocopying)
• Maintain Firm security by ensuring all visitors are properly...