Client Experience & CRM Manager

LHH · neuenburg, neuenburg, Switzerland

Location
neuenburg
Job Type
Full-time
Posted
July 08, 2026

Job Description

Working closely with the Marketing and Client Experience teams, you will be involved in a variety of CRM and digital initiatives over a 8-month contract , gaining a transversal view of client engagement strategies across different markets. You will play a key role in coordinating campaigns, supporting client-focused activations, and ensuring a consistent and high-quality experience across all touchpoints.

Responsibilities

  • Newsletter Coordination: Define communication angles and draft newsletter content. Brief external agencies on creative assets, targeting, and messaging. Review and validate creative proposals, coordinate translations, and oversee testing before distribution.
  • Client Engagement & Community Activations: Plan and coordinate targeted initiatives for key client segments (loyal clients, prospects, partners). Support the organization of events, personalized communications, and client outreach. Assist local teams with their activa...

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