Client Experience Lead at Sephora Stores

Become a pivotal Client Experience Lead at Sephora Canada in North York, ON. Focus on coaching and development while providing unparalleled service on the sales floor.

As a full-time Client Experience Manager, you will oversee the 'Stage' and drive team performance towards achieving Sephora’s ambitious sales goals. Your role is crucial in enhancing the shopper experience by executing effective training programs and ensuring that every in-store event is a success.

Key Responsibilities: • Train Beauty Advisors in Sephora’s selling model • Actively manage client feedback and enhance service delivery • Coordinate in-store events with the Beauty Services team • Maintain visual merchandizing in compliance with guidelines • Foster brand engagement and product knowledge

Requirements: • 2-4 years of relevant management experience • Proven track record of team motivation and development • Strong ability to communicate and influence • Proficient in Microsoft application...