Client Services Engineer

Location:

Onsite in Foster City, CA | at least 4 days in office

Introduction

As a member of the Client Services team, you will be responsible for our employee-facing technical services. You will work closely with the business and other IT teams to troubleshoot issues, increase efficiency, and improve user experience.

Required Skills & Qualifications

• 3 years of experience in a similar IT Support / Admin role.


• Experience with Windows 10, Ubuntu, Chrome OS, and macOS in an enterprise environment.


• Familiarity with client and client-level virtualization software (Parallels, VirtualBox, etc.).


• Experience with Google Workspace administration and troubleshooting.


• Solid understanding of basic networking concepts (VPN, DHCP, DNS, etc.).


• Strong security foundation and endpoint or user best practices.


• Prior work experience at client or in client's indu...