Client Services Manager

Prep2Perfection · pretoria, gauteng, South-Africa

Location
pretoria
Job Type
Full-time
Posted
June 05, 2026

Job Description

Duties & Responsibilities

General Responsibilities:

Digital Communications:

  • Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
  • Manage communications effectively to address queries, provide support, and facilitate smooth interactions.

Service Management:

  • Handle service management tasks to support the sales pipeline.
  • Ensure efficient delivery of services to meet customer needs and expectations.

Operations:

  • Execute general operational tasks related to the business activities of the company.
  • Maintain operational efficiency and effectiveness across different functions.

Arrangement and Execution of Tutoring Sessions:

  • Coordinate and arrange 1-on-1 tutoring arrangements for students.
  • Follow specified pr...

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