Client Services Specialist II - Agent Services Call Center

NTT DATA · Franklin, Tennessee, United States

Location
Franklin, Tennessee
Job Type
Full-time
Posted
May 07, 2026

Job Description

NTT DATA Services currently seeks a Agent Services Call Center-Healthcare to join our team onsite in Franklin, TN for a 6+ month contract role



Hours: Full Time (40 hours per week) 8:00 am – 5:00 pm Monday to Friday

Pay rate: $16.75 per hour




In this role you will be supporting the team on various duties, including: 

-Possesses knowledge all Healthcare health products available to the senior market.

-Gives guidance with sales inquiries.

-Manages various software applications while taking calls when needed and documents processes effectively.

-Cultivates positive and successful relationship with field sales force/broker/consultant community/customer teams.

-Navigates and instructs the customer on how to use agent support website.

-Completes sales orders and requests for materials.

-Trains and mentor other employees if needed.

-Assist Supervisor and Ma...

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