Client Success Associate (US Shift)

Vantage Circle · Guwahati, Assam, India

Location

Guwahati

Job Type

Full-Time

Posted

June 04, 2026

Job Description

  ABOUT THE ROLE 
 The Client Success Associate will co-own client objectives and work across functions to deliver on each objective with a high degree of success. You will lead all initiatives from client onboarding and new program configuration to managing issues and queries and would be expected to handle 2-3 client implementations in parallel should the need arise and handle 10-15 clients for query resolution. This role will require the incumbent to work in  US shift hours. 
  RESPONSIBILITIES 
  New Client Onboarding & Implementation 
 Lead new client onboarding and implementations based on the agreed scope of requirements and as per our standard operating process
 Assist in configuration of program rules to set-up the client instance 
 Collaborate with the product and integration teams to ensure any customization and integration requirements are delivered in a seamless fashion
 Collaborate with...
        

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