Job Description
About the role:
In the Client Success Manager (CSM) role, associates are responsible for solving sophisticated and complex business problems by applying logic to large client projects and develop creative approaches to solve those tough client problems leveraging the entire breadth of Gartner resources. In addition to these complex job duties, the associate will also collect feedback to write a roadmap for IT development of an application or tool, interview their clients within an assigned territory about the value they are getting and investigate opportunities to gain more value from their Gartner service, as well as study growth and retention by working with large data sets to identify insights. You’ll be successful as a Client Success Manager if you possess a passion for client service, value-added engagement with problem solving approach, work well in teams, and communicate clearly and effectively.
Note: This role will be based in Singapore.