Job Description
ClearSource is hiring a Customer Success Specialist to support an exciting new partnership with a US-based B2B startup serving the dental industry. Our client works directly with dental practices across the United States, offering a platform that helps dentists deliver added value to their patients.
As the first point of contact after a dental practice sign on, the Customer Success Specialist is responsible for guiding new dentist offices through onboarding, setting them up on the platform, integrating the product into their day-to-day workflows, and making sure every new merchant feels confident and supported from day one. This role is equal parts project manager, trainer, and relationship builder, and is a critical driver of customer activation and long-term retention.
This is a high-visibility role with significant growth potential as the client scales its operations.