Client Support Specialist - Immigration Services

Job Summary: We are seeking a proactive and customer-focused Client Support Specialist to manage and assist clients in their Asia, US, Canada, and Singapore visa application processes . This role involves direct client interaction, documentation support, case follow-up, and coordination with internal and external stakeholders to ensure smooth and timely visa submissions.

Key Responsibilities:

• Act as the primary point of contact for clients applying for US, Canada, and Singapore visas.
• Provide end-to-end support in documentation, application preparation, and submission processes.
• Assist clients in understanding visa requirements, eligibility criteria, and timelines.
• Ensure accuracy and completeness of client documentation before submission.
• Schedule and coordinate client appointments with embassies, consulates, or visa centers.
• Liaise with internal processing teams and t...