Clinic Assistant – Outpatient Specialist Surgery Clinic

General Surgery – Focused on Thyroid, Endocrine, Hernia, Upper Gastrointestinal, Colorectal Surgeries, and Endoscopic Procedures

1. Front Desk & Administrative Duties

• Greet and assist patients in a professional and courteous manner
• Manage patient registration, appointment scheduling, and follow-up arrangements
• Answer phone and email inquiries regarding clinic services and appointments
• Maintain accurate and up-to-date patient records and medical files
• Prepare consultation and procedure rooms for daily operations

2. Patient Support

• Provide basic information to patients regarding general surgery procedures (e.g., thyroid, endocrine, hernia, gastrointestinal, colorectal surgeries, and scopes)
• Assist in pre- and post-procedure instructions ...