Location
Carrollton, Texas
Job Type
Full-time
Posted
May 04, 2026
Job Description
Job Summary
Facilitate movement of asset and/or process through established steps to completion and/or closure.
Essential Functions/Performance Dimensions and Tasks Time Spent (%)
The essential functions of the position include, but are not limited to:
• Task Management 60%
o Manage portfolios, tasks or assignments through queue to completion
o Escalate issues to proper department or supervisor for resolution
o Review and process documentation received
o Coordinate completion of tasks with team members
o Approve items in scope of authority for completion
o Update client and company systems as required
• Customer Service 25%
o Respond to client's requests or questions via phone, email, portal or fax
o Correspond with vendors, clients or customer liaisons
o Train vendors, clients or customers on processes if part of internal process
Quality Assurance 10%
o V...
Facilitate movement of asset and/or process through established steps to completion and/or closure.
Essential Functions/Performance Dimensions and Tasks Time Spent (%)
The essential functions of the position include, but are not limited to:
• Task Management 60%
o Manage portfolios, tasks or assignments through queue to completion
o Escalate issues to proper department or supervisor for resolution
o Review and process documentation received
o Coordinate completion of tasks with team members
o Approve items in scope of authority for completion
o Update client and company systems as required
• Customer Service 25%
o Respond to client's requests or questions via phone, email, portal or fax
o Correspond with vendors, clients or customer liaisons
o Train vendors, clients or customers on processes if part of internal process
Quality Assurance 10%
o V...
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