Collection Analyst (French Speaker)

What You’ll Do:

As a Cash Collection Specialist, you will be in charge of supporting the Cash Collection team in various tasks:

• Maximize cash collections for clients and collecting to the targets set for your scope of customers/agencies as well as Export Clients /Agencies
• Reduction of DSO and number of disputes
• Reduction of the AR over 60 days
• Disputes management and resolution in cooperation with the Sales Administration and Billing Teams
• Daily exchanges with the Sales teams and the Customers
• Ensuring all customer queries are passed onto the relevant teams with full details to ensure a prompt turnaround
• Flexible approach to workload to ensure cover if another member of the team is out of the office
• Send out daily system-generated reminder letters and monthly statements
• Any ad-hoc duties that may arise
• Responsible for assigned accounts

Who ...