Collection Associate.

Responsibilities

• Manage and oversee the collection process for outstanding payments.
• Communicate with customers to resolve payment issues and negotiate payment plans.
• Maintain accurate records of collections and customer interactions.
• Prepare and present regular reports on collection activities and performance.
• Work closely with other departments to address billing discrepancies and ensure customer satisfaction.

Requirements

• Educational Qualifications: Diploma in Finance or a related field
• Experience Level: 58 years
• Skills and Competencies: Strong communication and negotiation skills
• Qualities and Traits: Detail-oriented and organized
• Responsibilities and Duties: Ability to work independently and as part of a team
• Working Conditions: Office environment with standard working hours