Collections / Accounts Receivable Associate ll

Collections Associate ll
Guadalajara, Mexico (HPE Guad office)

• Collect on terms—may need to elevate cash flow problems according to management reporting structure. Takes appropriate action such as credit hold; capable of working independently with little or no guidance.
• A/R disputes—works with customer to determine reason(s) for non‑payment of invoices, queries specific invoice(s) for action, and collects outstanding balance if applicable.
• Credit—manages A/R exposure, facilitates sales and risk by reviewing order release and customer master file; releases orders as appropriate; sets limits or order release based on research; elevates to field sales and credit manager as necessary. Identifies bad debt and sets reserve.
• Process improvement—identifies root causes, recommends and implements solutions; establishes/upgrades best collection practices.
• Acts as a technical specialist on cer...