Location
Taguig
Job Type
Full-time
Posted
July 10, 2026
Job Description
About the role: We're looking for a Collections Admin Support to join our team. This role goes beyond collecting payments. You'll work closely with customers through chat and email, helping them overcome financial challenges by offering suitable payment arrangements while supporting the company's financial goals.
Work Location: Taguig City
Work Setup: Hybrid Setup (3x a week RTO)
Work Shift: Day Shift
Contract Duration: 12 months
Responsibilities:
- Manage a high volume of customer inquiries via chat and email, delivering professional, empathetic, and timely responses.
- Negotiate and recommend flexible payment arrangements that help customers settle their outstanding balances.
- Educate customers on the importance of timely payments and encourage commitment to sustainable payment plans.