Collections Representative (US Process)

Hiring Alert | Collections Representative (US Process) We are looking for experienced Collections Professionals to join a fast-paced international contact center team. Role: Collections Representative (Inbound / Outbound – US Process) Experience: 2–3 years in Collections (Mandatory) Shift: US Shifts Notice Period: Immediate Joiners Preferred Voice Quality: CEFR C1 Level Preferred Job Scope: • US-based payment follow-ups and debt collections • Handling delinquency buckets and recovery operations • Third-party / agency-style collections activities • Negotiation of payment plans and settlements • Customer risk assessment and resolution management • End-to-end collections call handling (inbound & outbound) ⚠️ Important Note: This role is strictly for Collections professionals only. Profiles from Accounts Receivable (AR), Order Management, Billing, Cash Applications, or non-collections finance roles will NOT be considered. Interview Process: 1️⃣ HR Screening Call 2️⃣ CRT Call & Asse...