Collections Team Lead

Location: Calgary, AB

Job Type: Full-time, Permanent

The Role

The Team Lead, Collections works as part of the bigger Accounts Receivable and Collections team. As a Team Lead, you will support the team with their day-to-day administrative tasks, ad-hoc requests, and work closely with Management.

Job Responsibilities

• Review outstanding A/R (especially > 60 days) and follow-up internally within PBS and/or with customers
• Act as a back‑up for Manager, Accounting – Corporate
• Manage collections team including reviewing daily deposit postings
• Handle Accounts Receivable (A/R) inquiries via phone calls and emails professionally
• Create and maintain relationships with internal teams and customers
• Engage within PBS organization to ensure all team members follow required processes
• Ad‑Hoc projects
• Willingness to commit to an ongoing system of education and cross‑traini...