Job Description
GENERAL SUMMARY:
Manages delinquent member accounts through outbound and inbound collection efforts. Responsible for meeting delinquency, loss rate, and productivity goals as set by management and is charged with protecting the credit union from loss through prompt and efficient collection procedures.
This role is eligible for a language stipend of $200/monthly after 90 days of employment.
Salary range is $19.21 - $25.22/hour. Job Grade, NE-9. Final salary is dependent on candidate's experience and qualifications.
QUALIFICATIONS:
Minimum Education & Experience Requirements:
• High School diploma or equivalent is required
• 2 years of experience in the collections, customer service of client accounts in a call center environment, or in Sales in a structured sales environment
• Ability to work at Corporate office in Tucson and remotely
• Availability: Monday-Friday, 8:00am-6:15pm, and rotating Saturdays from 9:00am-1:15pm
• Spanish ...