Completions Tier 1 - Technical Support Analyst

The Role

With our decades of industry leading technologies in the Oil and Gas drilling space, we are looking to leverage that knowledge and experience to grow our Pason Completions team to support our expanding product lines and industry presence.

We are looking for a Technical Support Analyst to provide technical software and hardware support in a 24/7 service desk environment. The successful candidate will utilize their strong communication, analytical and critical thinking skills to assist our clients in troubleshooting and resolving issues during deployment and ongoing use of Pason’s products & services. The role requires an individual who is committed to working through complex problems with high-level accuracy and with a focus on providing exceptional customer service. This position will support both remote and office-based customers as well as our growing team of field technicians.

Responsibilities: