Contac Center Agent

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Our enthusiastic Customer Services team are the first point of contact to our customers when they need support with their transactions. The team provides information about transaction status, updates about progress and resolves general customer inquires. We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
**Responsibilities**
Your main responsibilities will include but will not be limited to:
- Reviewing and correcting data of incorrectly processed transactions.
- Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.
**Qualific...