Contact Centre Advisor

CCA Recruitment Group · Wilnecote, Staffordshire, United Kingdom

Location
Wilnecote
Job Type
Full-time
Posted
July 06, 2026

Job Description

Customer Service Advisor

Temporary Contract- 12 weeks with option to extend

Location: Tamworth- B77

Hours: Full time- Monday- Friday -over a 3-week shift patten - 8am - 4pm, 9am - 5pm and 10am - 6pm

This position is not flexible and will be working from the office permanently.

Salary: £12.71 hourly rate

Start Date: Monday 6th July

Checks: DBS, RTW and reference checks to be completed

About the Role

We're looking for enthusiastic and customer-focused individuals to join our busy call centre team. As a Call Centre Advisor, you'll be the first point of contact for our customers, handling inbound calls, resolving queries, and providing excellent service with every interaction.

Key Responsibilities of the Customer Service Advisor

To deliver excellent Customer Service
To manually input accurate data on an Electronic Job Card System
Answering customer calls in a professional and friendly manner
Resolvi...

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