Content Moderation Associate

WE ARE HIRING!

Customer Service Representative - Content Moderator

Sites:

• Concentrix BGC

Work Set-up: Onsite

Schedule: Shifting

Total Package: 23,500

The CSR for a Content Moderator account is responsible for reviewing and managing user-generated content to ensure it follows community standards and client policies. The role includes addressing user concerns and escalating sensitive cases when necessary. The position requires strong attention to detail and the ability to maintain a safe and positive online environment.

Key Responsibilities:

• Review and moderate user-generated content
• Remove harmful or inappropriate posts
• Respond to user comments/messages
• Escalate sensitive cases
• Maintain reports and logs

Qualifications:

• HS Graduate (Old Curriculum) or SHS Graduate
• With 1 year combined experience (BPO or custome...