Job Description
Description
Oversee contract lifecycle to maximize their value by optimizing the outcomes they produce. The scope of contracts to be monitored are those
provided by outsourcing companies to the facility by external companies and Business Units within Fakeeh Corp.
Duties and Responsibilities:
1.Know and educate
a.Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer
contact information sheets, contractual changes, status reports and other documents for all services.
b.Serve as the point of contact for internal staff on contractual matters.
c.To be available on call by telephone out of hours for problem resolution by phone or appropriate escalation.
2.Monitor
a.Monitor compliance by contracted service providers against the relevant contract.
b.Monitor internal customer satisfaction with provided servi...