Job Description
Client Relationship Building Responds to Clients and internal customers through various communication methods satisfying needs promptly and efficiently. Maintain Client records and escalate matters as required to the State Credit Manager. Client’s account, administrative and credit matters are understood and championed. Work with client and other resources to understand the client’s key business processes and independencies and provide solutions compatible with Rentokil Initial offerings. Work with Rentokil Initial functions to meet customer requirements and provide advice to Sales on contract and credit solutions. Perform client visits to enhance relationship, seek feedback and identify improvements for the overall account management practices. Prepare and reconcile spread sheets to support specific account, contract set ups and consolidations. Engage and educate clients to use electronic payment options. Map and document the account management process for nominat...