CRM Lead Coordinator

Audemars Piguet · Madrid, Community of Madrid, Spain

Location
Madrid
Job Type
full-time
Posted
June 04, 2026

Job Description

Job Description

Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement  and optimize CRM performance.

  • Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy.
  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Analyze customer data to generate insights that support sales initiatives.
  • Monitor CRM system performance and recommend enhancements to improves efficiency and functionality.
  • Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.

Qualifications

To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience.

  • 3 + years  experience in CRM department.

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