CRM & Loyalty Manager

Shell · Hong Kong, Kowloon, Hong Kong

Location
Hong Kong
Job Type
Full time
Posted
June 11, 2026

Job Description

, Hong Kong


Job Family Group:

Sales & Marketing


Worker Type:

Regular


Posting Start Date:

May 20, 2026


Business Unit:

Downstream and Renewables


Experience Level:

Experienced Professionals


Job Description:

What's the role

  • This is an opportunity for an experienced CRM leader with a passion for loyalty, partnerships and marketing communications. You will collaborate with internal and external stakeholders to drive performance by enhancing the customer journey, growing loyalty through our digital platforms, and creating value with third-party partners. This role supports Shell’s Powering Progress strategy and our ambition to transition to a net-zero emissions business.

What you'll be doing

  • Monitor market trends, competitor activity and customer data to shape the CRM & Loyalty strategy, annual calendar and budget—aligned...

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