CRM Specialist (Philippines, Remote)

Email & CRM Specialist (Klaviyo – Retention Focus)

Location: Remote (overseas, US hours)

We are a consumer tech e‑commerce brand selling products in the US market. We are looking to hire a skilled creative strategist to join our team.

Overview

Own retention marketing across email (and potentially SMS) with a focus on design, execution, and performance. This role is responsible for creating high‑quality, on‑brand campaigns and flows that drive repeat purchase, LTV, and engagement.

Key Responsibilities

• Campaigns & Flows
  • Build and deploy email campaigns and automated flows in Klaviyo (welcome, post‑purchase, winback, browse/cart abandonment, product launches, promos, etc.)
  • Manage basic SMS/postscript campaigns if applicable
• Design & Content
  • Design on‑brand, high‑converting email templates (mobile‑first) incorporating product imagery, UGC, and brand guidelines
  • Col...