Customer Care Representative

Recruitify_HR · cebu city, central visayas, Philippines

Location
cebu city
Job Type
Full-time
Posted
June 01, 2026

Job Description

On-site - Cebu 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

  • Assist customers with inquiries and provide accurate information on products and services.
  • Resolve customer complaints effectively and ensure a high level of satisfaction.
  • Maintain thorough knowledge of the company's offerings to enhance customer experience.
  • Document interactions and feedback to improve service quality and efficiency.
  • Collaborate with other departments to address customer needs and streamline processes.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 3–5 years.
  • Skills and Competencies: Excellent communication and interpersonal sk...

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