Customer-Centric Member Service Officer

Drive member satisfaction as a Member Service Officer with IC Savings in the Greater Toronto Area. Deliver exceptional service while achieving sales targets and enhancing banking experiences.
IC Savings, a reputable credit union, is looking for a dedicated Member Service Officer. This role focuses on building relationships with members, offering personalized financial solutions, and driving sales in a supportive team environment. You will handle account openings, assess credit worthiness, and promote a variety of financial products effectively.
Key Responsibilities:
• Establish lasting relationships with members
• Act as point of contact for account services
• Interview members to identify financial needs
• Promote and cross-sell financial products
• Meet assigned sales targets and goals
Requirements:
• Minimum 3 years of banking experience in sales
• Completion of IFIC or CSC preferred
• Strong interpersonal and communication skills
• Knowledge of b...